Privacy Policy
Effective date: March 19, 2026
Jive.dev (“Jive,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you use our desktop application (Jive.dev desktop) and our website at jive.dev (the “Service”).
1. What We Collect
1a. Account Information
When you create a Jive.dev account, we collect your email address and optionally your name, through our authentication provider (WorkOS). We do not store passwords — authentication is handled via email magic links or OAuth (Google, GitHub).
1b. Billing Information
If you subscribe to a paid plan, payment is processed by Stripe. We store a Stripe customer ID and subscription status. We never see or store your credit card number — all payment data stays on Stripe's servers.
1c. Usage and Telemetry (Optional)
The desktop application does not transmit your code, prompts, AI responses, or project files to Jive.dev servers. Your source code stays on your machine.
We may collect anonymized crash reports and basic usage metrics (e.g., feature activation counts, error rates) to improve the product. This telemetry contains no personally identifiable information and no code content. You can opt out in Settings → General → Telemetry.
1d. AI API Keys
Your AI provider API keys (Anthropic, OpenAI, Google, etc.) are stored exclusively in your operating system's secure credential store (macOS Keychain, Windows Credential Manager, Linux Secret Service). We cannot access them. They are never transmitted to our servers.
1e. Log and Analytics Data
Our website uses standard server logs (IP address, browser type, referring URL, time of access) to monitor security and performance. We may also use privacy-respecting analytics tools that aggregate page view data without tracking individuals across the web.
2. How We Use Your Information
- To provide and maintain your Jive.dev account and subscription
- To process payments via Stripe
- To send important product and account notifications (not marketing without consent)
- To improve the product using anonymized telemetry
- To comply with legal obligations
3. What We Do NOT Do
- We do not access, read, or transmit your source code
- We do not store your AI prompts or model responses
- We do not sell your personal data to third parties
- We do not use your data to train AI models
- We do not share your data with advertisers
4. Data Sharing
We share data only with:
- WorkOS — authentication provider (email, session)
- Stripe — payment processing (email, subscription data)
- Our hosting provider — server infrastructure (access logs)
- Legal process — if compelled by a valid court order
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and all associated personal data by emailing privacy@jive.dev. We will process deletion requests within 30 days.
6. Your Rights
Depending on your location, you may have rights to:
- Access — request a copy of the data we hold about you
- Rectification — correct inaccurate data
- Erasure — request deletion of your data
- Portability — receive your data in a machine-readable format
- Object — opt out of certain data processing activities
To exercise any of these rights, contact us at privacy@jive.dev.
7. Children's Privacy
Jive.dev is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
8. Security
We implement industry-standard security measures including TLS encryption in transit, encrypted database storage at rest, and access controls. However, no system is 100% secure. If you discover a security vulnerability, please report it to security@jive.dev.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice in the application at least 14 days before changes take effect. Continued use of the Service after that period constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or your data, please contact us at:
Jive.devEmail: privacy@jive.dev